Privacy Notice

Information We Collect

We may collect the following categories of information:

• Contact & Identity InformationName, email address, phone number, company name, job title, and mailing address — voluntarily provided via contact forms, quote requests, or newsletter sign-ups.
• Insurance & Business InformationDetails related to Defense Base Act (DBA) coverage, aerospace, aviation, cybersecurity, drone/UAV, space/satellite, or other insurance needs — including policy type, risk location, and coverage requirements.
• Technical & Usage DataIP address, browser type, device information, operating system, pages visited, time spent on the site, and referral sources — automatically collected via cookies and similar technologies.
• Communication DataAny messages, inquiries, or feedback you send us.
• ReflexOS™ Interaction DataInputs, queries, or data you provide when using our AI-powered risk intelligence features, where applicable.

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, financial account details) through the public Website. Such information is only collected through secure, separate client portals or direct underwriting channels under strict confidentiality agreements.

How We Use Your Information

We use your information to:

• Respond to inquiries, provide insurance quotes, and deliver requested services.
• Operate, maintain, and improve the Website and ReflexOS™ platform.
• Send administrative communications, updates, or marketing materials (with your consent where required).
• Analyze Website usage and personalize your experience.
• Comply with legal obligations, prevent fraud, and enforce our terms.
• Conduct internal business operations, including analytics and product development.

How We Share Your Information

We may share your information with:

• Service Providers — Third-party vendors who assist with website hosting, analytics, email delivery, or insurance underwriting, under strict data-processing agreements.
• Insurance Partners & Underwriters — Selected carriers or reinsurers when processing quote requests or policies, only with your explicit authorization where required.
• Legal & Regulatory Authorities — When required by law, subpoena, or to protect our rights, safety, or property.
• Business Transfers — In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for monetary compensation.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enable essential Website functionality.
• Analyze traffic and improve performance.
• Remember your preferences.

You can manage cookies through your browser settings. Note that disabling certain cookies may limit Website functionality. We also use Google Analytics or similar tools for aggregate, anonymized data.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including industry-standard encryption for data in transit.

Your Rights & Choices

Depending on your location, you may have the following rights:

California Residents (CCPA/CPRA): You have additional rights, including the right to know, delete, and opt out of the sale of personal information.

EU/EEA, UK & Other Jurisdictions: Residents may have rights under GDPR or similar laws.

To exercise your rights, email info@usadg.com. We will respond within 30 days (or as required by law).

Children's Privacy

The Website is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards (such as standard contractual clauses) where required by applicable law.

Changes to This Privacy Notice

We may update this Notice from time to time. We will post the revised version on the Website with a new effective date. Continued use of the Website after changes constitutes acceptance of the updated Notice.

Contact Us

If you have questions about this Privacy Notice or our data practices, please contact our Privacy Officer: